Is this typical social worker behavior in a small clinic?

Sorry for the longer thread as a new user, but I randomly remembered this experience from years ago and I'm trying to undersrtand why things happened here that didn't happen at any local county or private clinic before or after this one.


In my mid-20s, I attended a newly opened clinic in the Rust Belt region of PA near Pittsburgh. I was dealing with social anxiety and trying to build "quiet confidence" after years of being treated like an outsider. The county shut down it's doctors. The clinic was a converted restaurant where the lobby featured a plexiglass-enclosed wooden cubicle staffed by two female LSWs around my age.

The atmosphere shifted after I overheard a manager in the lobby telling a county worker helping another patient, "We just had our first death, and I need help with the paperwork." Following this, the clinic immediately implemented "forced med-checks"—mandatory 15-minute sessions after every doctor visit. These sessions were highly unusual. The first LSW maintained 100% eye contact without any typical clinical "push-back." Then immediately after the first session and returning to the cubicle, a second LSW (not assigned to me), exited the cubicle, intercepted me in a narrow hallway, leaning against the wall in a socially familiar way while intensely flicking a pen. While now standing between my worker and me, she asked, "So I guess she's taking care of you?" in a tone that felt strangely personal, then walked away without an introduction.

Over the following weeks my worker randomly left and this second worker seemed "everywhere," giving me quiet greetings and glances back after walking by. I was wondering if "I was seeing things". Eventually, she replaced my original worker. During our session, she also used 100% eye contact and, when I mentioned past taunting from cheerleaders, she revealed she had been one, joking "Hey, don't make fun of me." She seemed physically restless and was wiggling/squirming in her chair throughout the session. Shortly after she also left, stricter Male and Female staff arrived in, and I was abruptly discharged over a "missed appointment" policy that other local clinics later told me made no sense like counting a same-day reschedule as canceling two appointments.

Is this typical behavior that occurs in a small clinic? I have never experienced this at the county or subsequent clinic that I went to, they all act similar to how the county worked. My current clinic thought their appointment policy was strict and bizarre. I always wondered if the LSWs were extremely close or if that's just typical for LSWs.